Frequently Asked Questions
Everything you need to know about your High Country Gardens order.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy for apparel?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you offer international shipping?
Currently, High Country Gardens ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my High Country Gardens garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.